The ACCC is Australia's competition regulator and national consumer law champion. We promote competition and fair trading and regulate national infrastructure to make markets work for everyone.

Our phone operating hours are currently Monday to Friday 11 am to 3 pm AEST/AEDT, closed national public holidays.You can continue to make reports and enquiries through our online forms. Consumers. You can report a consumer issue or make an enquiry using our online form.; Phone 1300 302 502.; Businesses

The Australian Competition and Consumer Commission (ACCC) is an independent Commonwealth statutory authority. We enforce the Competition and Consumer Act 2010 and other legislation promoting competition and fair trading, and regulate national infrastructure.

Under consumer law, businesses must meet a set of basic consumer rights known as consumer guarantees when they sell products or services. A business can be a consumer too, and these rights apply to businesses in certain situations.

The Competition and Consumer Act 2010. The Competition and Consumer Act 2010 (CCA) covers most areas of the market: the relationships between suppliers, wholesalers, retailers, and consumers. Its purpose is to enhance the welfare of Australians by promoting fair trading and competition, and through the provision of consumer protections.

The Competition and Consumer Act 2010 is designed to protect you as a consumer in your dealings with business. You can learn more about: your consumer rights how businesses should act when selling you goods and services what steps you can take to resolve a problem or a complaint how to shop safely and reduce the chance of a problem arising.

NDIS participants. If you have concerns about overcharging, visit NDIS Commission fair pricing for more information about reporting the issue.. We encourage you to report the conduct to the ACCC when you think a consumer right hasn't been met. This includes where you’ve: been misled or deceived by a provider or business; not received goods or services you paid for

We use a range of tools to encourage compliance with the Competition and Consumer Act 2010 and the Australian Consumer Law. This includes enforcement action, consumer and business education, industry engagement, research and advocacy. Breaches of competition and consumer law can attract fines and ...

The ACCC promotes competition and fair trade in markets to benefit consumers, businesses, and the community. We also regulate national infrastructure services.

3 days ago · On 30 January 2025, the ACCC issued a draft determination proposing to grant authorisation to Wilmar Sugar Trading Pty Ltd, Wilmar Sugar Pty Ltd, Tully Sugar Limited, MSF Marketing Pty Ltd, Queensland Commodity Service Pty Ltd, Bundaberg Sugar Ltd, and Queensland Sugar Limited to collectively negotiate and execute storage and handling …