Shoppers can’t stand when toothpaste, deodorant and other items are locked up behind glass display cabinets at stores.

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers ...

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...

Locking up store merchandise can deter shoplifters and paying customers alike, according to Walgreens. The pharmacy chain's CEO Tim Wentworth said in Walgreens Boots Alliance's first-quarter ...