Former Google, Meta leaders launch Palona AI, bringing personalized, emotive customer agents to non-techie enterprises
Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.
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Neurodiverse people on benefits to be helped into work in bid to cut welfare bill
Minister Stephen Timms cites 'negative experiences of interviews and prejudicial opinions' putting neurodiverse people off work ...