Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation — instead, AI can enhance personalization.

If you`re a creator on YouTube, or want to become one, you have probably experienced the dilemma of titling your videos ...

AI-generated voice clones are bringing back the voices of people with MND, allowing some to communicate, connect, and even ...

Researchers from the University of Manchester claim they have uncovered ‘widespread use of greenwashing’ by England’s nine ...

Stonham Aspal Church of England Primary School has addressed parent concerns after students were 'arrested' under a new initiative.

Rivalry has grown increasingly intense since London club poached Mikel Arteta and it will be reignited at the Emirates on ...

As the BBC is a public service broadcaster funded by a compulsory licence fee, its reporting is expected to be scrupulously impartial. Bias, however, is not always blatant. It can be subtle. Which is ...

There’s also a new group of younger friends, the self-proclaimed “Mini Magnolias.” Last season, Dana Sue’s 16-year-old ...

Among them were the reliability of Israel’s highly regarded intelligence force, Hamas’s alleged pragmatism since it rose to power, and the deeply entrenched assumption, held by parts of the Israeli ...

On the 80th anniversary of the liberation of Auschwitz, survivor Tova Friedman says she thought she was the "only Jewish child in the world".

Planners who can read nonverbal emotional cues are better able to recognize when a client is anxious and respond with empathy ...