In one video of a live voice phishing attack shared by Stotle, scammers using Perm’s panel targeted a musician in California.

Interactive Voice Response (IVR) systems are deployed at call centers worldwide to automatically interface with customers without the need for a dedicated call receptionist. GL’s tools have been ...

The VQuad™ Probe HD is an all-in-one hardware solution that supports multiple interfaces, enabling seamless automated voice and data ... It supports over 50 languages and provides transcription ...

During an emergency it’s the job of a 911 operator to determine who to send and where to send them. That process is becoming more efficient in Spartanburg County thanks to a new computer ...

A Capital One outage caused by a third-party vendor disrupted transactions and deposits, prompting frustrated customers to ...

SuperDial has acquired MajorBoost, a leading conversational AI company specializing in automating phone calls to health ...

With VanillaSoft’s voice recording and transcription capabilities, users are able to: “Our customers have been asking for an ...

Automated systems are more trouble than they are worth! Either they misunderstand which option I am choosing, or they will not be quiet long enough to make a response. How can I make a voice ...