Surveillance at every turn. China's vast surveillance system is vividly visible with cameras on nearly every street and ...

The AI-first contact center revolutionizes customer service by embedding AI and shifting from reactive to proactive service ...

From an overall performance standpoint, interoperability delivers an agile digital experience. Companies that seek to add ...

Marketers will be able to measure and optimise the effectiveness of their creative at scale using marketing mix modelling (MMM) through a new global partnership between MASS Analytics, a leading ...

Accomplished revenue executive to drive scalability and customer experience as Typeform pursues next wave of growth  SAN FRANCISCO, Jan. 16, 2025 /PRNewswire/ -- Typeform, the intuitive form builder ...

AI-powered shopping carts? Digital twins for retail? NRF 2025 had it all, including a great trade show experience of its own.

The CMA's investigation into Google’s position in search comes as regulators intensify scrutiny over its dominant position in ...

CX in marketing is key to building lasting customer loyalty. Personalization and seamless journeys can make all the ...

Throughout the year, CMSWire TV has hosted a diverse array of discussions, reflecting the dynamic nature of customer ...

PXP, the expert in global payment services, today shares the findings from exclusive new research conducted in collaboration with polling firm Censuswide, revealing the payment preferences, priorities ...

Initial Customers Include Innovative Dealership Group DGDGIndustry-First Collaboration Set to Transform Dealership Marketing to Debut at NADA 2025COLUMBUS, Ohio, Jan. 15, 2025 /PRNewswire/ -- Clarivoy ...

Brand is back and being driven by investment in visual storytelling and value-driven content 1. AI is helping marketers keep up with increasing content needs. In 2024, AI usage among marketers rose at ...