Walgreens CEO says anti-theft measures contributed to company's $245 million loss
UNDATED (WKRC) - Walgreens CEO Timothy Wentworth said anti-theft measures at stores contributed to the company's $245 million operating loss.
Walgreens CEO admits anti-theft measures hurt sales: ‘When you lock things up, you don’t sell as many of them’
The top executive at Walgreens lamented the loss of sales from putting items like toothpaste behind lock and key to crack down on rampant shoplifting that has plagued pharmacy chains around the country.
Walgreens CEO reveals anti-theft measures of locking up products had the opposite effect
CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.
Walgreens CEO on shoplifting strategy: 'Lock things up ... you don't sell as many'
Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, says the CEO of Walgreens.
Anti-shoplifting effort is hurting sales, Walgreens says
Tim Wentworth, CEO of Walgreens Boots Alliance, the parent company of Duane Reade, acknowledged to investors during a Jan. 10 earnings call that the company's asset protection tactic of locking merchandise to prevent retail theft has slowed sales.
Walgreens CEO Admits Anti-Theft Measures in Stores Contributed to Company's $245 Million Operating Loss
Timothy Wentworth, the CEO of Walgreens' parent company, Walgreens Boots Alliance, said during a recent earnings call that anti-theft measures in Walgreens stores affected the chain's overall earnings.
Walgreens' anti-theft measures hurting profits
Tough times for retailers, who have battled out-of-control shoplifting and now say they’re losing money because of anti-theft measures. FOX 5’s Josh Rosenthal is in Northwest to explain why.
Walgreens CEO Says Anti-Shoplifting Measures Backfired
In a Q1 2025 earnings call, Walgreens Boots Alliance CEO Tim Wentworth admitted that its approach to tackling shoplifting at its stores has backfired. That’s a likely result as an increase in asset protection usually leads to a dip in sales,
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Walgreens CEO: Stopping shoplifting is a "hand-to-hand combat battle"
Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...
Walgreens used this strategy to reduce theft. Turns out, it was bad for business
Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...
Walgreens says locking up products to prevent shoplifting hurts sales
Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.
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